Ways to work with CXCRM talent
Managed AI Project
CXCRM manages the full scope, delivery team, quality and client communication end to end.
Dedicated Specialist
A selected specialist supports your team for a defined assignment or period.
Flexible Project Team
A multi-skilled team is assembled and scaled according to project requirements.
Roles available through our network
RAG Engineer
Core capability
Designs source-grounded enterprise knowledge systems using retrieval, vector search and evaluation.
Typical projects
Policy assistants, internal search, customer-service knowledge bases and document intelligence.
Project-based or dedicated assignment.
AI Automation Developer
Core capability
Connects AI models with workflows, APIs, CRM systems and business applications.
Typical projects
Email automation, lead routing, document processing, approvals and notifications.
Project-based or managed delivery.
Business Analyst
Core capability
Documents business processes, gathers requirements and converts operational challenges into implementation scope.
Typical projects
AI assessments, workflow design, CRM projects and digital transformation initiatives.
Short-term, project-based or dedicated assignment.
AI Agent Engineer
Core capability
Builds task-oriented AI agents that use tools, follow business rules and operate under human oversight.
Typical projects
Service triage agents, research assistants and multi-step operational workflows.
Project-based or dedicated assignment.
Data Engineer
Core capability
Prepares, integrates and structures data so AI and reporting solutions can use it reliably.
Typical projects
Data pipelines, integration layers, reporting datasets and document ingestion.
Project-based or dedicated assignment.
CRM Specialist
Core capability
Configures CRM platforms and connects customer journeys, automation and reporting.
Typical projects
CRM setup, quotation workflows, lead management and customer-service automation.
Project-based or dedicated assignment.
A managed, governed delivery model
Client Engagement
CXCRM manages discovery, scope, communication and delivery planning.
Specialist Assignment
Technical specialists are selected according to project requirements and availability.
Project Governance
Milestones, reviews, testing and approvals are defined for each engagement.
Regional Delivery
Work may be delivered remotely, on-site or through approved regional partners.
How CXCRM selects specialists
Profile and portfolio review
Skills assessment
Availability confirmation
Project fit evaluation
Client approval where required
Delivery monitoring and review